Showpony Hair Extensions should always be removed by a salon professional to prevent damage to both the extensions and natural hair, as improper removal may void the warranty.
To remove, spray Showpony Tape Remover into the centre of the tape, gently insert the end of a tail comb between the tapes, and slowly separate them. If there is resistance, apply more Tape Remover as needed, and always peel from the centre rather than the sides to avoid damage. Any old tape should be removed from the extensions to prevent residue buildup. Some residue may remain in the natural hair, especially if excessive heat was used during wear. To remove this, apply 1-2 sprays of Showpony Residue Remover, gently comb through, and deep cleanse the hair 2-3 times with Showpony Deep Cleansing Shampoo before reapplying extensions, as any remaining residue may cause slippage. (ask us about our RRR course or further education opportunities).